To prevent surprises, personally connect with every member of your team before the first day.  Employee welcome calls should be made on a weekly basis as well, so that members of your team receive a call within ONE WEEK of accepting their offer.  

HOW TO MAKE A STAFF WELCOME CALLStep 1: Login to team.aiwcamp.com. Using the sidebar, click on Report Manager Step 2: Use drop down to select Staff Roster Step 3: Click on the phone icon next to the staff name to open the call script. Step 4: Review employee’s information and the script. Place the call. Step 5: Record the outcome of your call and click “Submit” Step 6: Repeat above steps for remaining employees.

 

Ideas for What to Say (and do) During a Staff Welcome Call:

 

• Preparation

• • • Before the call, read their bio on the website (register.aiwcamp.com/sessions and click the “details and pricing” button for your camp session.

• Getting to know each other:

• • • Introduce yourself
    • Ask questions to learn more about them

• Important Dates:

• • • Camp: Confirm dates and hours of the camp
    • Training: Review the dates of the All-Staff training and confirm their attendance
      • All Staff Training Date: _______________________
    • Set-Up Day: Set expectations that they will attend the Site Set Up Day
      • Set-Up Day Date: _________________________
    • Onboarding: Set expectation that all Paycom Onboarding will be completed as soon as possible
      • See if they’re having any issues completing their onboarding 
      • See if they have any questions about their onboarding checklists

• Setting Expectations

• • • Establish your expectations of them (timeliness, attitude, safety, communication, etc)
    • Review expectations of them (as related to the job/role)

• Communication:

• • • What is the best way to contact you? 
    • When is the best time to reach you?
    • Add each others contact contact info to your phones

• Questions

• • Answer additional questions they may have